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Public Service Broadcasting

Enders Analysis is a firm believer in strong public service broadcasting which boosts the entire UK creative industry and is consumed by almost everyone. We have published a number of reports covering the BBC and Channel 4 over the last few months. To download any of our Channel 4 reports please click on the links below:

Channel 4 viewing trends

Channel 4 market impact

Channel 4: sustainability and privatisation

Latest reports More

  • Amazon
  • Facebook
  • Google
  • Internet
  • Media
  • Mobile
  • Technology
  • UK Media

We estimate that UK online ad spend grew by 12.3% this year, with growth concentrated almost exclusively in mobile search and social in-feed advertising (particularly video), and mostly incremental to overall ad spend

Even after payments to publishers and distributors, Google and Facebook captured 80% of all net new spend in the market, and 96% of it flowed through their platforms

Despite improving standardisation and disclosure, the outstanding issues around measurement, the ad-tech supply chain, and particularly the obscure and growing Google/Facebook/Amazon segment, lead us to identify a large portion of digital advertising as a “grey market”: difficult to get a handle on, with uncertain beneficiaries and slippery definitions

  • BT
  • Sky
  • TalkTalk
  • Virgin Media
  • Fixed Line
  • Media
  • Telecoms
  • UK Media

UK residential communications market revenue growth dipped to 2.1% in Q3. While volume growth continued to decline, the main driver was weakening ARPU growth, which was partly caused by price rise timing effects but there was also an underlying contribution

Longer term, slowing market volume growth has contributed to the market revenue growth drop over the last year, but slowing ARPU growth is also playing its part, and maintaining ARPU growth is becoming a major challenge for the operators given the discounting required to win and retain customers

Looking forward, price rise timings will continue to cause short-term revenue growth fluctuations, but the main long-term factor will be the trajectory of subscriber ARPU, and whether any growth in this can be sustained

  • Amazon
  • BBC
  • Google
  • Netflix
  • Sky
  • Virgin Media
  • Walt Disney
  • YouTube
  • Media
  • TV
  • UK Media

Children’s media use and attitudes have dramatically changed over the last few years, stemming from the rapid take-up of smartphones and tablets

Traditional TV continues to decline at the expense of newer video services such as YouTube, Netflix and Amazon, with 43% of children aged 8-15 preferring YouTube videos over TV programmes

These online services offer content producers wider opportunities, but questions remain around the lack of regulation online, and the recent scandal around children’s safety on YouTube has heightened these concerns

  • BT
  • EE
  • Hutchison 3G
  • O2
  • Sky
  • TalkTalk
  • Vodafone
  • Mobile
  • Telecoms
  • Vodafone

Mobile service revenue growth dipped this quarter but this was likely entirely due to the predictable (and predicted) impact of the abolition of EU roaming surcharges.  On an underlying basis, growth improved

BT/EE extended its lead in both service revenue and contract subscriber growth terms. EE’s substantial investments in network quality and customer service have driven returns to scale, and its multi-brand approach is working well

Contrasting with the returns to scale seen at EE, TalkTalk’s MVNO has suffered the reverse of this, unable to break-even despite peaking at just shy of 1 million customers, and deciding to retreat to an agency model.  Sky Mobile is performing respectably well in context, but may be headed for scale issues itself

  • Vodafone
  • Mobile
  • Telecoms

Vodafone Europe’s revenue growth was very similar to the previous quarter at just under 1%, but this was impressive given the considerable drag of roaming cuts, with ‘more-for-more’ tariffs coupled with data volume growth driving underlying improvement

Flat-ish revenue was enough to send EBITDA surging 13%, or around 9% excluding some one-off distortions, driven by good cost control and falling handset costs, with this trend previously disguised by profitability issues in the UK

Looking forward, the question is whether Vodafone is doing enough to cope with future competitive threats. Competitive indicators (churn, NPS) have not improved; its new initiatives are quite mixed; and competitive intensity is likely to increase across a number of markets

  • Iliad
  • Mobile
  • Telecoms

Against the consolidation trend in the European market, France’s Iliad is to launch a fourth mobile network in Italy in the next few weeks, thanks to a roaming and frequency access agreement with Windtre — this deal allowed Wind and Tre to gain regulatory clearance for their merger

The model followed by Iliad’s Free Mobile in France since 2012 cannot be reproduced in Italy, where prices are already low and where it has no established brand reputation. Iliad’s owner Xavier Niel’s experience in oligopolistic Switzerland is of little relevance, and Germany’s Drillisch use of M&A to fill its capacity is not an option in Italy

Nevertheless Iliad has opportunities to seize in Italy where subscriber churn is the highest in Europe, customer service variable, and trust in telecoms brands very low. A credible consumer-friendly value offer could become a real alternative to the three incumbents, although distribution will still be a challenge