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Enders Analysis provides a subscription research service covering the media, entertainment, mobile and fixed telecommunications industries in Europe, with a special focus on new technologies and media.

Our research is independent and evidence-based, covering all sides of the market: consumers, leading companies, industry trends, forecasts and public policy & regulation. A complete list of our research can be found here.

 

Rigorous Fearless Independent

The findings were revealed by Enders Analysis, a research company, which attributed the falling number of click-throughs to “an onslaught” from social media platforms and artificial intelligence summaries produced by search engines.

Half of publishers polled reported a decline in search traffic over the past year.

“Search traffic is no longer a given,” Douglas McCabe, a media analyst, said in the Rewriting the Media Playbook report.

“Many publishers have used their websites to replicate the article format. But the website itself is no longer the primary destination for consumers as it struggles to meet expectations, while AI erodes monetisation.”

“Publishers are losing visibility and value as their content is used but not rewarded,” McCabe said.

The company’s share of the UK broadband market has fallen to 11 per cent, from 14 per cent in 2022, according to research by Enders Analysis.

Karen Egan, head of telecoms at Enders, said altnets had pushed broadband prices to “uneconomic levels” in the UK. 

“TalkTalk, in particular, has been at the sharp end of this pressure as both the altnets and TalkTalk appeal to the lower end of the market,” she added.

The erosion of the website’s centrality, and the rise of creators and influencers generates multiple challenges for media –people’s choices have grown enormously. This report highlights consumer behaviour: what people trust and value.

Through a series of case studies we demonstrate people’s needs are resilient: helpful and convenient services with personality that can be trusted, all enhanced by strong community.

Media brands continue to play a critical and trusted role for people to navigate marketplaces, interests and their work life. The role of product –and by extension, the leadership and structure of product development –has grown in importance.

Karen Egan, Enders’ head of telecoms, said the trend was also partly due to the cost of living crisis, with consumers more likely to use a cheaper mobile alternative — something that many MVNOs claim to offer. 

Egan also noted that in addition to consumer competition, an additional battle was also growing between network operators jostling to sign deals to bring virtual operators on to their networks. 

“MVNOs are getting increasingly good wholesale deals from the network operators, who are really struggling for other sources of revenue growth and have decent levels of spare network capacity,” she said.