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Enders Analysis provides a subscription research service covering the media, entertainment, mobile and fixed telecommunications industries in Europe, with a special focus on new technologies and media.

Our research is independent and evidence-based, covering all sides of the market: consumers, leading companies, industry trends, forecasts and public policy & regulation. A complete list of our research can be found here.

 

Rigorous Fearless Independent

Churn

20 July 2010

Little research has been done into why consumers move from one supplier to another. Churn, as this phenomenon is known, is much discussed but little understood. We carried out some research to show what types of people churn, why they do it, and whether it is an outcome of a certain type of personality.

In this report we look at the sales and usage of camera phones in Europe, and estimate future sales based in part on the results of our regular survey of UK mobile users. As a consequence of these findings, we have downgraded our forecast of UK MMS revenues.

 

 

 

The Digital Bomb III

20 July 2010

Digital Bomb lll is our third annual assessment of the global market for digital set-top boxes and associated hardware. So far, our forecasts have been accurate and we continue to see relatively slow growth in the next few years.

Last week’s decision from the Competition Appeal Tribunal was seen as a victory for Freeserve over BT. Does this mean Oftel will have to use a different approach to regulation? Does the decision herald a new era in the regulation of the telecommunications and media industries in the UK? We think not.

Perhaps inevitably, ‘3’ opened for business before it was really ready. As a result, its services are patchy and unreliable. Some of these problems will be overcome in the next few weeks. Others will be more intractable. Overall, we can see some potential in 3G style services, but ‘3’ is far from being a competitor to existing 2G offerings.

Vivendi Universal

20 July 2010

Vivendi's only agenda at this time is to effect a disposal of its non-core assets for the best price to reduce debt to manageable levels. This note casts a critical eye on prospects for sale of USA Networks (good), Universal Studios (poor) and VU Games (good), as well as the disposal and valuations for other assets such as Universal Music, Groupe Canal+ and Cegetel/SFR.

'3' and 3G

20 July 2010

With the handsets finally available and (to some extent) working, Hutchison 3G's '3' operation has finally launched in the UK. In this report we review the commercial prospects for '3' in particular and 3G in general.

 

 

 

Wanadoo reached an important milestone in 2002, reporting its first (very small) positive EBITDA margin on its French Internet business, thanks to broadband-related revenue increases and lower narrowband and broadband access costs. In contrast, losses widened at Wanadoo's Internet properties outside France, in particular Freeserve in the UK and Eresmas is Spain, but these were more than fully offset by profits on the Directories segment. This note looks ahead to 2003, when Wanadoo expects to reach positive EBITDA on the Internet segment as a whole, thanks to continued improvement in France and tightly contained losses at Freeserve and Eresmas.

It was just like the old days. Apple started an online music service, which was immediately well received. Steve Jobs proclaimed loudly that the world would never be the same. Investment banks rushed to assert that digital downloading would save the music companies. Truly gargantuan estimates were made of the potential revenue streams. This note looks at the i-Tunes phenomenon.