Karen Egan was quoted in the Financial Times on UK telecoms groups under fire for adding inflation ‘premium’ to bills
29 August 2023Karen Egan, analyst at research group Enders Analysis, said companies opting for identical price rises was “not an example of tacit collusion but rather the copying of a good idea” because none “wants to stand out as having higher increases, yet it is incredibly difficult to make slightly lower increases a point of differentiation”.
Still, the impact of the inflation plus 3.9 per cent model on operators’ performance is likely to remain marginal in the long term.
Enders Analysis forecasts that UK mobile operators’ revenue growth will slow from 7.5 per cent in the three months to June 2023 to 6 per cent over the full year and 3 per cent in 2024, with some customers set to re-sign at lower prices once contracts expire.