Douglas McCabe was quoted in PR Week on "Do agency groups’ strong results prove the doubters wrong?"
18 February 2022Douglas said "Yes, if doubters argue that investment in creative and planning are a declining need. A bunch of things have happened through the pandemic: WFH accelerated the balance of ecommerce in retail (about five years of projected growth was delivered in a lockdown or two). Most tech platforms have had bumper years. Online advertising, strongly correlated with ecommerce, has grown enormously."
But people get fixated on one side of the story. The big tech companies spend big in offline and online media. Native businesses are not just relying on search and social: TV has grown strongly, adding more new advertisers to its roster than ever. New categories like crypto products have robust marketing budgets. Outsourcing was a wildly exaggerated trend, with many experiments quickly retreating. Companies are building sustainability, not just this week’s sales.