Financial Times
17 December 2019Tom Harrington was quoted in the Financial Times on Netflix regional numbers reveal challenge of overseas streaming. Tom argues that while free trial offers were the entrance point for most subscribers to Netflix, the streaming service is finding it harder to convert users into paying customers. This is proving true not just for the US, but in some international markets where Netflix is relatively more expensive because of the lower cost of living. In a paper released on Monday,Tom noted increasing free-trial abuse — where one person signs up to multiple offers with different email addresses — had prompted a rethink. Netflix has ended free trial offers across much of Latin America, and India early this year, and had since extended the policy to parts of Europe and Canada.