Karen Egan was quoted in The Times on "Vodafone customers to pay EU roaming charges from January"
10 August 2021Karen said that the change in stance was “inevitable” because mobile operators were already exposed to up to €75 of monthly wholesale charges for roaming traffic per customer, which is likely to rise from next year. This is because the EU’s cap on wholesale charges will no longer apply to UK operators from January. She said that EE and Vodafone’s move made it “that bit easier now for O2 to follow that lead."