Karen Egan was quoted in The Guardian on "Job cuts, lost customers and a £22bn debt pile: what has gone wrong at Virgin Media O2?"
9 November 2026In the last two years the company has lost 182,000 broadband and 644,000 mobile customers, although overall numbers still remain up since the merger, according to Enders Analysis.
“A number of audiences may be in mind in constructing [VMO2’s] statement,” said Karen Egan, managing director of telecoms at Enders Analysis. “The Liberty Global shareholders, the VMO2 bondholders, and those with potential influence over the Competition and Markets Authority’s decision on the Netomnia acquisition.”