BT Q3 2011/12 results: reasonable progress, on balance

6 February 2012

BT’s results for the December quarter saw continuing trends of gradual improvement at BT Retail and efficient deployment of next generation access at Openreach, plus strong control of unallocated property costs, enabling management to issue slightly improved group-level guidance for the current financial year to March

Cash flow growth at group level continued to be compromised by the cost of overseas expansion at Global Services and a continuing shift to LLU and IP-based services at BT Wholesale

Improved guidance suggests that progress at Retail and Openreach is sufficiently strong to generate positive, if modest growth in cash flow at group level, despite the slower pace of improvement at other divisions and a challenging economic environment

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