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Echo 2.0: AI gives Echo its raison d'être

28 February 2025
Access report

Despite the success and popularity of Amazon’s Echo, the rationale for this device in Amazon’s ecosystem has been unclear—until now.

The introduction of Alexa+ to Echo devices—enhanced with generative AI which improves its voice user-interface—aims to change this.

Alexa+ is designed to increase Prime lock-in, and enables Amazon to differentiate its devices and operating systems.

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