Netflix Q3 2023: Fewer freeloaders, flattening engagement

The three planks of Netflix's strategy to stoke growth are beginning to pick up pace: pricing optimisation, charging of non-paying users and advertising are returning benefits, if at different rates. For Q2, Netflix announced growth of 5.9 million subscribers (+8% YoY) with revenues growing but at a slower rate ($1.83 billion, +2.7% YoY)

Netflix's advertising tier remains predictably peripheral. However the restructuring of its product offering and an influx of potential new subscribers who find themselves kicked out of other accounts could result in the company beginning to present to advertisers what they really want: viewers that they cannot reach easily elsewhere, if not yet at scale

The published draft Media Bill does not appear to present major issues for Netflix from a compliance standpoint, however, a clearer understanding of what "appropriate prominence" for the PSBs means is needed to calculate the impact on the streamer's access to viewers

A year after sub-par results brought a reckoning upon the whole streaming sector, Netflix backed up an affirming Q4 with another positive showing by its core business—allowing attention to shine on its more peripheral growth initiatives

The slower-than-expected rollout of Netflix's attempt to monetise non-paying users—dubbed "paid sharing"—indicates the difficulty of the project, but resistance will be felt even more by weaker competitors. Meanwhile, ARPU figures are very promising for the new ad-supported tier, but scale is assumedly still small

While Netflix continues to optimise its offerings, its competition remains hesitant—they appear no closer to understanding what their streaming products should be and how they should sit within their wider businesses

As Reed Hastings stepped aside as co-CEO, Netflix beat its (last ever) subscriber add forecast—7.7 million v. 4.5 million—leading to a revenue boost, alongside a gradually-widening profit margin. Forecasts for 2023 are positive, with the company seemingly past much of the tumultuousness of 2022.

With no metrics volunteered by management, we can assume that take-up of Netflix's nascent ad-supported plan has been predictably modest. To scale, the company must overcome several structural inhibitors.

With Netflix foreseeing future strain on subscriber additions, in time revenue growth will have to increasingly be inspired by paid-sharing initiatives and advertising—this will be detrimental to local content spend in minor markets.                                           

After two quarters losing net subscribers (-1.2 million), Netflix grew subs in Q3, adding 2.4 million (up to 223 million), driven by APAC but with all regions back to an upward trajectory. The company's attempt to focus attention off subs and onto revenue hit a snag, though—due to F/X this was down quarter-on-quarter

Netflix's ad-supported tier will be launched in the UK on 3 November; while it will not alleviate churn it will increase the perceptual value of the more popular and expensive Standard tier. With BARB not measuring incremental reach and frequency of its commercial impacts, Netflix will still have a job to prove value to advertisers

The declaration of Netflix's UK revenue firms up our understanding of the company's paying base, and provides insight into the number of households that are getting the service for free—revealing the revenue potential of measures to counteract this freeloading culture, but also the prevalence of it