On the precipice: UK mobile market in Q1 2024

3 June 2024

Mobile service revenue growth was broadly flat at +4% this quarter—stronger than expectations as operators begin to raise new-customer pricing.

We expect changes to in-contract price increases (7-9ppts lower than last year’s), and continued re-contracting, to drive service revenue growth into negative territory next quarter.

There has been a marked slowdown in data traffic growth recently, from c.20-30% to 12%—with poor weather, customer spend reduction, and a shift towards lower-quality video likely all impacting.

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