Retail sales in 2022: The new normal emerges

Fuelled by savings piles accumulated under work-from-home (WFH) and asset price inflation, the strong recovery of private consumption in H2 2021 from the depths of successive lockdowns drove spectacular growth in UK display advertising, up by 24% on 2020 to £16 billion, noting base effects from the dramatic plunge in 2020

With consumers largely WFH in 2021, TV soared 25%, online 28%. Spend on cinema and out-of-home (OOH) in 2021 remained well below 2019 values. In-home goods and services have been strong while those consumed OOH are weak. Government spend on public health messaging remained high in 2021

Private consumption, now also impacted by CPI inflation, will trend upwards in 2022 and power display advertising growth of over 9%, driven by online spend and the continued recovery of cinema, OOH and the press. The sunny uplands we forecast for 2022 could rapidly cloud depending on the course of Omicron as we face Year 3 of the pandemic

The UK’s Q3 GDP growth paints a picture of stolid recovery, leaving GDP still 2.1% below the pre-pandemic peak in early 2020. We expect Q4 will be much stronger, mainly due to booming retail—very beneficial to advertising growth—and returning the economy to peak GDP early in 2022

We predict record highs for retail sales in Q4 with volumes surging on the back of base effects in the previous year, seasonal highs, and ongoing work-from-home (WFH) practices, compounded by a 6-8% YoY increase in retail prices, which could yield up to 14-16% sales value growth

Aside from fizzing retail, the economy enters 2022 facing headwinds from bubbling CPI inflation as energy prices surge on global markets, higher prices for food and other essentials, and Brexit-induced shortages of labour and goods that are hard to alleviate in this island’s economy

Enders Analysis has worked with the IPA to produce this wide-ranging study into the effects and key lessons from the pandemic for the marketing industry. Tracing what are likely to be permanent structural shifts in the economy, this report will quantify and explore the impact for the industry on mobility restrictions, the rise in ecommerce, the explosion of in-home media consumption, and shifts in media spend. 

Goods ecommerce accelerated in 2020 by four years above trend to reach 28% of retail sales (excl. fuels) from 19% in 2019. We anticipate that ecommerce in 2021 will remain in the same share range of 27-29%. 

Food and drink grew faster than any online category in 2020, doubling to over 10% of associated sales. Aside from food and drink, the agony of zero sales on the shuttered high street continued, with over half of all sales being online in 2020, likely persisting in Q1 2021.

Offline retailing will recover due to deconfinement and the share of ecommerce will edge down in Q2 2021 and thereafter, but these new shopping habits will be sticky and anchored by persistent work-from-home, driving all retailers that are left standing to massively adopt online channels and associated advertising media.