TalkTalk Group 2011/12 H1 results: continuing strong financial performance, cloudier longer term outlook

17 November 2011

TalkTalk Group’s H1 results saw a disappointing increase in subscriber churn, causing a minor downward revision to revenue and volume guidance for the current financial year

Management is making good progress in reducing costs and the company remains on track to meet its financial guidance for the full year

Customer satisfaction is improving and subscriber volume is expected to stabilise by June 2012. But the strength of competition from BT Retail raises questions about the potential for future growth in revenue and hence cash flow

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