UK Residential Telephony Market Update
20 July 2010
Carrier Pre-Selection (CPS) providers such as One.Tel and Carphone Warehouse are adding thousands of customers for fixed-line voice calls every week. BT has improved its competitive positioning in the course of 2004, but many service providers are still able to provide a discount to BT. As a result, BT lost almost 7% of UK geographic call minutes in the past year.