The Financial Times
17 December 2010Following Virgin Media's announcement that it will provide its customers with a new set-top box which would combine the internet and television on one screen (Virgin boss boasts better TV than Sky), the FT observed that "rivals including BSkyB and YouView, are rushing out similar services, but Virgin said its offering was the first of scale".
Having warned that questions would be asked over the reliability of the technology, as "Virgin has had problems over customer service" the FT asked Toby Syfret for his view. He said: “This is a chance to produce something that is user friendly and encourages video usage... But seeing is believing, so we will have to wait to see if it works.”
http://www.ft.com/cms/s/0/3975a6f8-fd3c-11df-b83c-00144feab49a.html#axz…