Netflix Q3 2021: Success brings new responsibilities
Netflix has moved into the third stage of its COVID narrative, with growth back and residual benefits from lockdown banked
Squid Game proves that the Netflix UI can set the zeitgeist but with that power comes sobering responsibilities, such as increased regulatory obligations and an understanding that internal issues have the potential to become very public problems
With subscriber growth no longer the most effective story to emphasise in maturing markets, it appears that a shift in narrative from subscriber adds to engagement has begun
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Netflix's new golden ticket: Games!
27 September 2021Netflix’s decision to launch games as part of the subscription bundle is smart business: rewarding current subscribers, leveraging its IP, and signalling that subscription is the best long-term revenue model in the games space.
Expect technological innovation to be central to Netflix’s ambitions with games. Netflix will make it easier for different game experiences to occur, and ways to attract external developers will inevitably follow.
For Disney, Netflix just made the battle for customers more difficult and more expensive. Disney will need to make hard decisions about how to approach the games business—something it has shown before it finds difficult to do.
Subscriber growth is down but the benefits from COVID-19 have been banked and are enduring. The pandemic pulled forward new subscribers, delayed churn and higher engagement allowed price rises to be pushed through—ARPU in US/Canada, for example has now risen 74 cents in one quarter (to $14.25).
Is the Netflix narrative beginning to change from subscriber adds to engagement? As markets mature the obvious metric that could drive a corporate narrative is engagement, which is higher on Netflix than competitors and growing.
Netflix still lacks tentpole IP in a competitive space. However, the new deal with Sony conceivably gives Netflix access to IP such as Spider-Man, Karate Kid, Ghostbusters, Jumanji and Venom.
Netflix: 200 million subs with cash piling up
20 January 2021Netflix believes that it no longer needs to raise external financing for its day-to-day operations. This has come quicker than expected—a product of the pandemic, fuelled by an extra $4.8 billion in streaming revenue (+24% on 2019) and aided by the production shutdown and proportionally lower marketing spend
Baked into Netflix’s confidence for the future is the knowledge that the pandemic has allowed greater exploitation of price rises, given the residual lower churn
While Disney+’s content slate is impressive, Netflix has countered it with breadth alongside scale and a massive 2021 film schedule that given it is not geared for the box office, will be a more diverse offering than that of the major studios
Netflix: Returning to pre-COVID levels
21 October 2020Netflix’s usage and churn are “back to what they were a year ago”, while subscriber growth was down (+2.2 million globally) as the two levers—reduction in churn and the "pull-forward" effect of the pandemic—for its recent explosive growth softened
Although there will be some lag, content production is back to a near steady state. Since the shutdown eased Netflix has completed principal photography on 50+ productions and the company is optimistic that it will complete shooting on over 150 other productions by year end
The pandemic has handed Netflix residual benefits, including an acceleration of the changes in viewing behaviour and an improved position in terms of cash: it stated that its “need for external financing is diminishing [so] we don’t have plans to access the capital markets this year”
Netflix: Looking towards 2025
3 June 2020Netflix had an excellent first quarter in 2020 with the tail end encompassing lockdown and likely eliminating churn, as usage exploded
Looking forward, there are lessons to be learnt from Netflix's performance in the US market, which is maturing and stabilising: we model strategy around pricing, content spend and subscription-tier mix
However, differences in other markets remain stark—such as the varying propensities to absorb price rises, and the attachment to locally-produced content
Netflix: churn, content release and marketing
13 December 2019Netflix’s US business provides an insight into the patterns of the subscriber take-up of a maturing streaming service, trends that the comparatively nascent international markets may yet have ahead
Through analysis of the relationship between Netflix’s churn, subscriber additions, marketing spend and content release schedule, a clearer view of the rhythms of the streaming business become apparent
Rising churn, and correlation—such as the emphasis on returning original series during the year’s turbulent second quarter—gives guidance on Netflix’s likely future course, including its use of debt
Netflix's new golden ticket: Games!
27 September 2021Netflix’s decision to launch games as part of the subscription bundle is smart business: rewarding current subscribers, leveraging its IP, and signalling that subscription is the best long-term revenue model in the games space.
Expect technological innovation to be central to Netflix’s ambitions with games. Netflix will make it easier for different game experiences to occur, and ways to attract external developers will inevitably follow.
For Disney, Netflix just made the battle for customers more difficult and more expensive. Disney will need to make hard decisions about how to approach the games business—something it has shown before it finds difficult to do.
Subscriber growth is down but the benefits from COVID-19 have been banked and are enduring. The pandemic pulled forward new subscribers, delayed churn and higher engagement allowed price rises to be pushed through—ARPU in US/Canada, for example has now risen 74 cents in one quarter (to $14.25).
Is the Netflix narrative beginning to change from subscriber adds to engagement? As markets mature the obvious metric that could drive a corporate narrative is engagement, which is higher on Netflix than competitors and growing.
Netflix still lacks tentpole IP in a competitive space. However, the new deal with Sony conceivably gives Netflix access to IP such as Spider-Man, Karate Kid, Ghostbusters, Jumanji and Venom.
Netflix: 200 million subs with cash piling up
20 January 2021Netflix believes that it no longer needs to raise external financing for its day-to-day operations. This has come quicker than expected—a product of the pandemic, fuelled by an extra $4.8 billion in streaming revenue (+24% on 2019) and aided by the production shutdown and proportionally lower marketing spend
Baked into Netflix’s confidence for the future is the knowledge that the pandemic has allowed greater exploitation of price rises, given the residual lower churn
While Disney+’s content slate is impressive, Netflix has countered it with breadth alongside scale and a massive 2021 film schedule that given it is not geared for the box office, will be a more diverse offering than that of the major studios
Netflix: Returning to pre-COVID levels
21 October 2020Netflix’s usage and churn are “back to what they were a year ago”, while subscriber growth was down (+2.2 million globally) as the two levers—reduction in churn and the "pull-forward" effect of the pandemic—for its recent explosive growth softened
Although there will be some lag, content production is back to a near steady state. Since the shutdown eased Netflix has completed principal photography on 50+ productions and the company is optimistic that it will complete shooting on over 150 other productions by year end
The pandemic has handed Netflix residual benefits, including an acceleration of the changes in viewing behaviour and an improved position in terms of cash: it stated that its “need for external financing is diminishing [so] we don’t have plans to access the capital markets this year”
Netflix: Looking towards 2025
3 June 2020Netflix had an excellent first quarter in 2020 with the tail end encompassing lockdown and likely eliminating churn, as usage exploded
Looking forward, there are lessons to be learnt from Netflix's performance in the US market, which is maturing and stabilising: we model strategy around pricing, content spend and subscription-tier mix
However, differences in other markets remain stark—such as the varying propensities to absorb price rises, and the attachment to locally-produced content
Netflix: churn, content release and marketing
13 December 2019Netflix’s US business provides an insight into the patterns of the subscriber take-up of a maturing streaming service, trends that the comparatively nascent international markets may yet have ahead
Through analysis of the relationship between Netflix’s churn, subscriber additions, marketing spend and content release schedule, a clearer view of the rhythms of the streaming business become apparent
Rising churn, and correlation—such as the emphasis on returning original series during the year’s turbulent second quarter—gives guidance on Netflix’s likely future course, including its use of debt